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Is the Internet Right for Your Business?
Can it be effective and can it give you a leading competitive edge?
We are witnessing a steady and rapid growth of the Internet.  As it continues to make the world smaller, its technology is paving the way for more and more products and services administered and rendered through web sites.  Originally the Internet was designed and intended for the purpose of sharing information and data, but in the wake of the stunning growth of commercial web sites, the individual business operator must consider whether having a web site would be a favourable addition to marketing efforts, would it be beneficial, advisable or is it imperative!
Consider the following check list to help analyze the degree of relevance, applicability and effectiveness in relation to your business.
STEP ONE
GEOGRAPHICAL TARKET MARKETS
Consider if the following apply to your business.  (Note points where answer is yes)
Does your customer base include seasonal residents, like cottagers and summer dwellers? (Score 6 points)
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Could your sales grow by getting the attention of those who vacation in your market area? (Score 7 points)
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Can your sales extend beyond your local market borders such as the retail of speciality products, or mail order? (Score 4 points)
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STEP TWO
CONSUMER SERVICABILITY
Current and potential customers will look for the following information on the Web.  Do any categories apply to your business?  (Note points where description applies)
Comprehensive product and services description and information, ongoing source of news (Score 2 points if applicable)
Company background, driving and location instructions, history, contact information (Score 1 point if applicable)
Customer support, product support, tutorials and directive, extended and related product information (Score 3 points if applicable)
Extended or supplementary service like advance ordering and reserve (Score 2 points if applicable)
STEP THREE
POINTS ANALYSIS
Total your points and match with Pertinence Factor
Total Points Pertinence Factor
19 - 25 A
14 - 18 B
11 - 13 C
7 - 10 D
5 - 9 E
3 - 4 F
0 - 2 G

EXPLANATION
In this test higher points are attributed to factors that weigh heavier in the overall effectiveness that a commercial web site would have in promoting sales and service to a transcient and/or non-local customer base.  If your local market area has a high degree of tourism, summer residents, winter residents and/or the nature of the area's visitors is transient we believe that your business may particularly benefit from an Internet presence.

PERTINENCE FACTOR DEFINED
A - IMPERATIVE (Highly Recommended)
A top rating indicates that your business has every opportunity to take advantage of all the Internet has to offer, thereby having a major positive impact on your company's sales and growth.

B - ADVISABLE (Recommended)
This rating indicates that at least one or more components in the Geographical Target plays a role in your business.  In addition Consumer Servicability can account for some very practical features in a web site for your company.

C - BENEFICIAL (Worthwhile)
This rating also indicates that at least one component in the Geographical Target subject area would configure into your factor rating.  Many agree that the one level most business can compete on is the level of service a company is willing to offer to its customers.  The Consumer Servicability area outlines a number of features that can give your company the competitive edge.

D - FAVOURABLE (Consideration)
This rating concludes that a web site may serve to function more as a Consumer and Customer service tool.

E - OPTIONAL (Alternative)
Five to nine points emphasizes that embarking on a web site would prove to be a positive alternative in working with a limited marketing budget.

F - LIMITED (Moderate)
A rating of three to four points would suggest initiating your company's Internet presence through an entry-level means such as a web page rather than a complete web site.

G - NON-FUNCTIONAL (Delay)
This rating suggests that a web site may not prove to be effective or live up to the owner's expectations of increasing sales and customer base. 
 

DISCLAIMER: These suggestions are based on our company's findings and experience in servicing our customers.  The advice is based on what we believe to be a sensible and practical approach to the Internet.  We are not quoting from any scientific research or resources.


 
If you are encouraged by your Pertinence Factor, continue to Step Four
STEP FOUR
DETERMINING COST-EFFECTIVENESS
Examine your budget.  Have you made allowances from time to time for any of the following?
Annual web hosting fee comparable to one 1/4-page newspaper ad
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Web site design fees comparable to photocopier, or new executive desk
Internet Presence comparable to printing and posting of major brochure and newsletter mailings
Depending on gross profit margin, acquiring just a few new customers multiplied by their curent and future sales will more than pay for today's lastest growng marketing resource
CONCLUSION
If the various sales and marketing components of your business match the criteria outlined here, you may wish to consider including the Internet in your budget and business plan.  The way in which consumers research and shop for goods and services is changing.  This is reflected by the unprecedented growth in commercial web sites and the installation of in-home computers.
HOW CAN McCANN & CAMBRIAN HELP YOUR BUSINESS?
C We offer what successful companies place as the overall most important factor - technical know-how.  McCann & Cambrian is no stranger to engineering, programming, web site development, marketing and media.
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C We attempt to realize our Mission Goals by exercising thorough regard and attention to our customers' needs.  We want to prove that we can be the best at providing the services we offer.  To do so, substantiates our promise of service and reliability.
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C Business expects ability and know-how, reliability and finally fair pricing.  Dollar for dollar, McCann & Cambrian exceeds standards in providing a host of functions, memory storage, and personal service, allowing for much added value.
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Contact McCann & Cambrian for more Information



 

(c) 2002 McCann & Cambrian E-Media Services and David Witt